Standards

In November 2011, Accord helped convene communities of practice around areas of relief and development in order to develop principles of excellence in that area. These included:

  • Excellence in Advocacy (Sponsored by Food for the Hungry)
  • Excellence in Microenterprise Development (Sponsored by HOPE Intl.)
  • Excellence in Water, Sanitation and Hygiene-WASH (Sponsored by Living Water Intl.)
  • Excellence in Transformational Development (Sponsored by Eastern University)

Look for standards below to be updated as we adopt the recommendations of these communities.


  • Financial Standards
    Financial Standards

    ECFAs Seven Standards of Responsible Stewardship (via ecfa.org)


  • Principles of Practice
    Principles of Practice

    Guidelines for the Development of Agency Standards*

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    Introduction

    This document represents the efforts of members of Accord to state what they believe to be biblically sound,** professionally effective principles of practice.

    The attempt to write, collect, and organize these statements has stimulated productive discussion among Accord members. For some this statement will serve as a statement of goals. For some it will suggest important innovations needed within their organization. To all it is offered as a useful tool for review of operations and activities.

    ** Accord members accept either the National Association of Evangelicals’ statement of faith or The Apostles Creed, thus affirming a historic Christian faith

     

    Program Staff

    The member organization will conduct activities in member/staff care that are guided by the standards (outlined by the Evangelical Fellowship of Canada) in order to:

    a) Make sure that expatriate staff is oriented in required language skills, cultural understanding, and job expertise.

    b) Fill available field positions with all applicable legal regulations and with qualified national staff whenever possible.

    c) Develop national staff to ultimately fill positions currently held by expatriates.

    d) Compensate national staff fairly with sensitivity to local scales.

    e) Delegate maximum responsibility and authority to qualified national staff at all levels wherever possible.

    f) Provide for the spiritual nurture of staff with opportunities for regular corporate worship and prayer and individual counseling as needed.

    g) Provide appropriate training and professional support for staff.

    h) Articulate and provide realistic work expectations, personal renewal, and endurance strategies.

    i) Accept responsibility for staff extending beyond field service to include reentry, retirement, and redeployment where necessary.

    j) Ensure that procedures are in place and resources provided to help staff in a variety of contingencies.

    k) Create a work environment and culture that support integrity and transparency.

     

    Donor Relations

    When communicating with donors the member organization will:

    a) Use communication media to accurately portray, without exaggeration, the nature and scope of the problem it seeks to solve and the methods required for an effective solution.

    b) Eschew fundraising and public education methods that are exploitative or denigrating in portraying beneficiary problems.

    c) Provide to donors, on request, an annual report with an explicit narrative description of major program activities.

    d) Seek to be “transparent” in all communications with donor public constituencies.

    e) Implement an effective education program designed to increase public awareness of issues and facts related to poverty.

     

    Finance

    The member organization will comply with the standards of the Evangelical Council for Financial Accountability (ECFA) or the standards of the Canadian Council of Christian Charities (CCCC).

     

    Priorities for Development Projects

    Member organizations, in providing development assistance, will strive to support projects that:

    a) Do no harm to the long-term well-being of local populations.

    b) Aim to assist the most needy groups in society; e.g., the poor, oppressed, underprivileged, or unemployed.

    c) As far as possible, seek to address the basic causes of deprivation, not merely the effects.

    d) Demonstrate genuine local participation of the community in the identification of needs, project preparation, implementation management, and evaluation.

    e) Encourage the development of new knowledge, skills, and attitudes to facilitate desirable change in the community.

    f) Are relevant to the socioeconomic situation of the communities concerned, employ technologies that are appropriate to it, and are compatible with locally available resources.

    g) Are consistent with its statement of purpose.

    h) Employ a program strategy and activities that appropriately and sensitively share the good news of Jesus Christ.

     

    Priorities for Relief Projects

    When responding to disasters the member organization will:

    a) Conduct a needs assessment prior to designing or implementing a relief program. Relief projects should fill gaps in services caused by the disaster that the host country is unable to fill.

    b) Have a plan for dealing with recurring or high-probability disasters affecting beneficiaries of development projects. Beneficiaries contribute to design of the relief plan. They also will consider having disaster risk

    reduction projects.

    c) Base the response on the best available information about the situation.

    d) Ensure that any assistance given is appropriate for the context.

    e) Ensure that as affected parties become able to depend on themselves and their community, outside assistance will be reduced.

    f) Seek to avoid duplication of effort by channeling resources through or in cooperation with national and international agencies whose operations are compatible with the member’s purpose and philosophy, as well as with local government agencies.

    g) Advocate for the most vulnerable.

     

    Cooperation

    The member organization will:

    a) Seek to empower indigenous partners to tackle local problems.

    b) Aim to foster effective links with government and other agencies operating in the project area.

    c) Seek to complement, rather than duplicate, project assistance by other agencies.

    d) Where possible, engage the local Christian church as a program partner that can employ its human, material, and spiritual resources in achieving program goals.

    e) Develop programs that are compatible with national, regional, and local development priorities, provided that these relate to the needs of the member organization’s intended beneficiaries.

     

    Program Management

    The member organization will:

    a) Have stated program objectives and standards.

    b) Use a formal evaluation system, at least annually, to measure:

    • project accomplishments against objectives.
    • changes in the level of needs upon which the program is based.
    • management effectiveness.

    c) Ensure the effective management of field offices.

    d) Implement only those programs that are within the management capacity of the responsible agency or institution.

    e) Develop project plans that are sufficiently flexible to allow a review of priorities, objectives, and operational details as new problems and opportunities arise.

    f) Implement programs that are cost effective in relation to the number of intended beneficiaries, the size of the area, and the objectives set.

     

    Host Governments

    As a principle of Christian courtesy the member organization and its staff will:

    a) Recognize their responsibilities as “guests” of the host government and will respect and comply with national and local laws that apply to them.

    b) Not abuse any special legal exemptions enjoyed as a foreign organization or citizen.

    c) Cultivate amicable relationships with the host government and be available as an information resource and offer its program expertise.

    d) Respect local due process, but raise a prophetic voice to challenge systematic injustices

     

    Minimum Operating Security Standard

    The member organization will:

    a) Have policies addressing the key security issues and formal plans at both the field and headquarter levels to address these issues.

    b) Make available appropriate resources to meet these minimum operating security standards.

    c) Implement reasonable hiring policies and personnel procedures to prepare staff to cope with the security issues at their posts of assignment, support them during their service, and address post-assignment issues.

    d) Incorporate accountability for security into their management systems at both the field and headquarters level.

    e) Work in a collaborative manner with other members of the humanitarian and development community to advance their common security interests

     

    Gifts In Kind (GIK)

    If the member is actively engaged in a “Gifts-In-Kind” product donation program, the member organization will abide by the Accord Interagency GiftsIn-Kind Standards, as adopted in 2009.

    Standard #1 – Compliance with Agency Mission: All GIK donations must be used in furtherance of the tax-exempt mission, purpose, and program objectives of the recipient non-profit.

    Standard #2 – Product Appropriateness: Each non-profit shall have established written policies and procedures for screening GIK prior to acceptance from the donor and utilization to ensure cultural, social, and programmatic appropriateness. No out-dated products manufactured for human consumption should ever be accepted or shipped. Dating on product should be sufficient to secure, accept, value, distribute, dispense and distribute to be consumed by the intended individual recipients prior to the expiration date.

    Pharmaceutical and medical equipment donations should be guided and informed by World Health Organization (WHO) guidelines.

    Standard #3 – Valuation Recording Practices: GIK contributions received shall be valued at their fair values as of the date of donation (FASB ASC 958-605-30-2).

    Standard #4 – Required Documentation: All GIK recorded as revenue and expense by a non-profit organization needs to be supported by documentation relating to product value, donated inventory, verification of receipt and record of end-use or transfer. Although it is not necessary to obtain a record of end-use prior to recording revenue and expense, the document should be obtained for monitoring and evaluation purposes.

    Standard #5 – Recognition of Revenue and Expenses: The number of organizations accepting a GIK donation should be limited to those which have critical roles to fulfill in order to help those in need, prioritizing the best interests of the public over the best interests of the charity. Generally, a GIK donation should not be accepted by an organization if acceptance will result in more NPOs than necessary recognizing the GIK revenue between the time it is received from the original donor and when it is given to the end-user. In combination with Standard #1, this guidance will normally limit the organizations which should recognize revenue to those organizations that either had a direct role in the procurement of the GIK from the original donor or distributed the GIK to the final beneficiary. Any other NPO receiving GIK as a donation recipient should only accept the donation if it will take physical possession of the GIK and add significant value by increasing the utility of the GIK, not simply add value to the GIK transaction by providing storage or transportation.

    Standard #6 – Service Fees Charged by NPO Service Agencies: Service fees charged when one NPO donates a gift-in-kind donation to another must not be based upon the value of those gifts but should reflect the expenses incurred to administrate, process, warehouse, manage and handle the GIK provided.

    Standard #7 – Disclosure: Financial statements should disclose information about the valuation, source, and use of GIK. The basis and method for valuing donated GIK should be disclosed in an organization’s financial statements.

     

    Short Term Trips Utilizing Volunteers

    The member organization will be informed by the seven U.S. Standards of Excellence in Short-Term Mission. According to these standards, an excellent short-term mission:

    a) Seeks first God’s glory and his kingdom.

    b) Establishes healthy, interdependent, ongoing relationships between sending and receiving partners.

    c) Collaboratively plans each specific outreach for the benefit of all participants.

    d) Exhibits integrity through reliable set-up and thorough administration for all participants.

    e) Screens, trains, and develops capable leadership for all participants.

    f) Prepares and equips all participants for the mutually designed outreach.

    g) Assures debriefing and appropriate follow-up for all participants.

    In addition to this, member agencies will:

    • Work in such a way as to do no harm to the long-term well-being of local populations.
    • Promote sustainability of relationships, community enhancement, and spiritual growth for hosts and visitors

     

    * Several of these statements originated with other organizations. Some statements appear as originally published; others have been reworded. Among the sources: National Charities Information Bureau; World Vision International; Tearfund; Canadian Council of Christian Charities; and InterAction.

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