Senior Director of Program Quality and Design

Job Title: Sr. Director of Program Quality & Design
Department: International Operations
Location: GSC – Washington, DC
Reports To: Chief International Operations Officer

Values, Vision, and Purpose
At Food for the Hungry, we operate under a set of guiding principles we call “The Heartbeat.” This includes our Values, Vision, and Purpose, which serve as the explanation of who we are and how we work as an organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty.

Position Purpose

The person in this role will lead the development and technical implementation of FH’s Child Focused Community Transformation model (CFCT). (S)he will lead the team providing technical and grant writing support to Regional and Field Offices, and make sure that program quality and funding sources, including sponsorship, grants, and other public and private funding sources, align to the high standards of FH’s Heartbeat and program model of CFCT.

(S)he will supervise the Technical Leads that develop content and provide technical support globally in FH. To date, this includes the Directors of Health, Food Security/Livelihoods, Education, Risk and Resilience, and Social and Behavior Change. (S)he will work in collaboration with the Regional Office, Relief and Humanitarian Affairs, Learning and Evaluation Unit and the Grants Unit to coordinate and plan technical/quality support and grant development.  This person will also be responsible to lead and coordinate effective communication of FH’s programmatic content to other departments and units in FH, including Affiliates and partner organizations, as well as external stakeholders.

Responsibilities

*Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Key Result #1 – Lead Global programmatic technical support (25% of time).

1. Lead the programmatic technical support of CFCT in the respective programmatic domains (Health, Food Security/Livelihoods, Education, Risk and Resilience, Worldview, Gender and Child Protection, and Leadership). Ensure the programmatic integration of FH’s theology of development, “God’s Story.”  

2. Work with direct reports, Regional Directors, Regional Program Staff (e.g. Regional Program Quality Advisors and M&E Managers), and Country Directors to identify programmatic support needs and oversee the provision of this support to the Fields.

3. Coordinate with and support the Learning and Evaluation Unit to study, document and share learning from practice, including participation in evaluations, communities of practice and knowledge management efforts.  

Key Result #2 – Lead coordination of the design, development, and dissemination of programmatic theory and tools across FH and its partners. Strengthen the capacity of FH Regional Staff as Master Trainers of the CFCT programmatic tools. (25% of time).

1. Coordinate between the domains to guide the design (or revision) of CFCT approaches and tools in its respective programmatic areas;

2. Oversee and guide the roll out and training of new or revised tools to Field Offices;

3. In coordination with the VP of Transformational Engagement, oversee the training and support of FH partners in CFCT, including the development of training tools and instances of learning to Affiliate and FH partners (e.g. KFHI, YWAM, JIFH, etc.).

Key Result #3 – Support the Regions, Grants Unit and Relief and Humanitarian Affairs Unit in the development of grants and provide technical support to the Field Offices implementing grants.  Ensure the incorporation of FH standard programmatic content (CFCT) into grant proposals and their implementation. (25% of time).

1. Lead programmatic design and coordinate support for the development of grant proposals (both relief and development);

2. Ensure technical input is provided to existing grants and that they are aligned to CFCT;

3. Coordinate with Child Sponsorship, marketing, and other fundraising and support initiatives to ensure they well represent the content of CFCT into their appeals, reports, or support provided to the Fields;

4. Further tasks, as required.

Key Result #4 – Personal/team development and budget management (15% of time).

1. Develop and empower staff to work efficiently and grow in their skills;

2. Meet regularly with direct reports to discuss/monitor development plans and individual goals;

3. Maintain and manage individual and team goals and objectives;

4. Provide leadership and coaching and timely completion of annual and mid-year reviews;

5. Pursue ongoing training, professional and personal development for team member and self in the forms of seminars, conferences, offsite time spent at library or other venues;

6. Manage and maintain the annual income and expense budget and other financial measures of the department.

Key Result #5 – External engagement in appropriate programmatic forums (10% of time).

1. Represent FH in programmatic forums in order to present what FH does and to gain perspective on areas where FH needs to grow;

2. Explore and build partnerships in the programmatic area in order to increase the quality and footprint of programs implemented in FH.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Vibrant personal relationship with Jesus Christ and Christian commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose;

  • Strong people management skills / interpersonal skills with the ability to motivate, teach, and mentor staff;

  • Comfortable and persuasive when speaking before both large and small groups;

  • Ability to interact positively with all levels of the organization and across organizational and cultural boundaries;

  • Excellent written and verbal communication skills;

  • Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives;

  • Excellent organizational skills; ability to plan and coordinate work, ensure the efficient flow of projects and processes;

  • Demonstrated computer operating skills, including proficiency in Microsoft Office products, Google platform, and virtual technologies such as Skype and/or GoToMeeting;

  • Ability to sit at a computer for up to 8 hours a day doing repetitive motions on a keyboard;

  • Ability to lift up to 25 pounds above shoulder height;

  • Ability to travel up to 30% of time per year in the US and internationally, to insecure countries or locations.

Education and Experience:  Graduate Studies in a related academic area; 12-15 years of relevant experience, including managing and implementing projects/programs at the field level; managing program teams at an international level; technical capacity in one or more of the major program domains; broad experience and capacity in the development, design and management of large USG grants or equivalent combination of education and experience.

Supervisor Responsibilities:  Directly supervises staff. Reporting to this position are: Director of Health, Director of Food Security/Livelihoods, Director of Education, Senior Risk and Resilience Advisor, and Director of Social and Behavior Change. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, etc.

Language:  Proficiency in spoken and written English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write complex proposals, reports, business correspondence, and procedure manuals. Proficiency in spoken Spanish or French preferred.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

To apply for this position, and to read a full description, please visit the member site here.