WASH Program Officer

Who We Are

Lifewater International ("Lifewater") is a non-profit Christian community development organization dedicated to effectively serving vulnerable children and families by partnering with underserved communities to overcome water poverty. With experience in more than 40 countries since 1977, Lifewater serves all people by providing them with contextually appropriate water access, sanitation, and hygiene (WASH) interventions. We walk alongside families, leaders, schools, and churches to overcome all forms of water poverty by helping them learn to live in healthy relationship with God and the environment and to recognize how small changes can transform their life and community.

We are a non-governmental, faith-based organization serving communities in the rural regions of East Africa and Southeast Asia. We have active programs in Cambodia, Ethiopia, and Uganda; countries with a desperate lack of resources to provide basic water and sanitation services to rural children and families. Since our inception, Lifewater’s worldwide team has impacted the lives of more than 2.5 million people. And we’re just getting started!

Lifewater has an annual budget of $6M USD with strategic plans to double in the next three years. Our global headquarters is located in San Luis Obispo, California with domestic staff of 20 people that serve our field offices around the world. We have regional offices in Addis Ababa, Kampala, and Phnom Penh and program offices in the actual regions of service. All in-country operations are staffed by qualified national personnel, currently numbering 115+ people.

Position Overview 

Reporting to the Director of Programs, the WASH Program Officer (WPO) will serve as an invaluable member of the Global Programs Team. You will be responsible for the execution of a portfolio of programs, in conjunction with Lifewater field teams. In so doing, you directly contribute to the overall success of Lifewater efforts around the globe. You will communicate daily with our teams, ensuring they have everything they need to implement high quality programs that best serve vulnerable children and families. You will provide program management oversight (budgeting/scheduling), monitor and evaluate program quality, and provide trainings and support that build the capacity of our field teams. You will serve as the first level of support to program managers/field staff, and will coordinate inputs from the engineering and finance staff at HQ to ensure quality and efficiency of program deliverables.

A successful WPO will be able to:

  • Track program progress against agreed milestones

  • Facilitate effective cross-cultural conversations

  • Write reports for their assigned programs for grants and external reporting

  • Thoroughly answer questions from management related to their assigned programs

  • Analyze data to determine program improvements/opportunities and trends

  • Have a thorough understanding of the WASH situation in their country of responsibility

  • Continuously learn and engage with the sector to share the learning with the team

  • Support Director/Deputy of Programs in new strategic initiatives

Primary Duties & Responsibilities:

Program Management Support

  • Draft, review, and lead the execution of the logical framework, program schedule, and budget for each program/project assignment.

  • Prepare and facilitate bi-monthly program status meetings (PSMs) with assigned field staff to evaluate program progress, identify areas of concern, and to provide encouragement during challenges.

  • Lead the development and modifications of program work plans and budgets based on program progress.

  • Determine gaps in program activities and plans in order to make recommendations and derive solutions.

  • Help teams troubleshoot challenges that arise, working together to develop creative solutions.

Monitoring and Evaluation

  • Conduct regular on-site monitoring of Lifewater programs, shadowing/interviewing program staff and participants to determine effectiveness of interventions.

  • Analyze program data to track progress toward and evaluate achievement of program activities, objectives, and goals and support field teams in continuous improvement.

  • Prepare and facilitate quarterly program quality reviews with field and HQ management teams.

  • Contribute to the preparation of proposals and reports for internal and external stakeholders, including institutional funders.

  • Recommend program and training modifications based on a number of indicators, including the analysis of program data.

Training and Capacity Building

  • Facilitate in-country training for field staff and relevant community leaders, including but not limited to Healthy Communities, Healthy Homes, Healthy Schools, and refresher trainings for field staff before and during program intervention.

  • Continuously improve curriculum and operations manuals based on lessons learned from program implementation and analysis of program data.

  • Contribute to the overall development of Lifewater programming by remaining relevant in the WASH sector, and by representing Lifewater in various forums.

  • Through continuous research and learning, serve as the subject-matter-expert for all WASH-related issues in assigned country.

Required Qualifications

  • Active Christian faith as evidenced by adherence to Lifewater’s statement of faith and demonstrated involvement in a local church

  • Master’s degree in related field (Public Health, International Development, International Relations, Economics, Environmental Health, etc.)

  • 1-3 years of professional experience in international development, global health, or related sector

  • Experience working in a cross-cultural environment

  • Proficiency in Microsoft Office Suite (especially Word, Excel, and Powerpoint)

  • Excellent people skills & emotional intelligence in working with teams

  • Skills in analytical thinking and data interpretation

Preferred Qualifications

  • 3-5 years of professional experience in international development, global health, or related sector

  • Experience living or working in a developing country

  • Experience working on WASH programs

  • Proficiency in data analysis using SPSS, STATA, or similar program

  • Proficiency in Akvo Flow and/or other field data collection tools

To be successful as a member of the Lifewater team, you will also:

  • Have a passion for our mission and cause

  • Be very precise, thorough, and accurate

  • Have the capacity to execute a high volume of work without sacrificing quality

  • Be a creative problem solver

  • Have a very high level of personal and professional integrity and trustworthiness

  • Have a strong work ethic, take initiative, and require minimal direction

  • Work well independently as well as part of a team

  • Thrive in a fast-paced and fun environment

  • Have a humble attitude and be eager to learn and grow

 Compensation

Lifewater offers a competitive salary with excellent benefits. Benefits include health, dental, vision, life insurance, and a simple IRA match. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world.

To apply for this position, and to read a full description, please visit the member site here.