WASH Program Manager
Who We Are
Lifewater International ("Lifewater") is a non-profit Christian community development organization dedicated to effectively serving vulnerable children and families by partnering with underserved communities to overcome water poverty. With experience in more than 40 countries since 1977, Lifewater serves all people by providing them with contextually appropriate water access, sanitation, and hygiene (WASH) interventions. In partnership with local churches, we walk alongside families, government leaders, and schools to overcome all forms of water poverty by helping them learn to live in healthy relationship with God and the environment and to recognize how small changes can transform their life and community.
We are a non-governmental, faith-based organization serving communities in remote regions of East Africa and Southeast Asia. We have active programs in Cambodia, Ethiopia, and Uganda; countries with a desperate lack of resources to provide basic water and sanitation services to rural children and families. Since our inception, Lifewater’s worldwide team has impacted the lives of more than 2.5 million people. And we’re just getting started!
Lifewater has an annual budget of $7M USD with strategic plans to double in the next three years. Our global headquarters is located in San Luis Obispo, California with domestic staff of 25 people that serve our field offices around the world. We have regional offices in Addis Ababa, Kampala, and Siem Reap and program offices in the actual regions of service. All in-country operations are staffed by qualified national personnel, currently numbering 140+ people.
Reporting to the Director of Programs, the WASH Program Manager (WPM) will serve as an invaluable member of the Global Programs Team. You will be responsible for the execution of a portfolio of programs, in conjunction with Lifewater field teams. In so doing, you directly contribute to the overall success of Lifewater efforts around the globe. You will communicate daily with our in-country national teams, ensuring they have everything they need to implement high quality programs that best serve vulnerable children and families. You will provide program management oversight (budgeting/scheduling), monitor and evaluate program quality, and provide trainings and support that build the capacity of our field teams. You will serve as the first level of support to program managers/field staff, and will coordinate inputs from the engineering and finance staff at HQ to ensure quality and efficiency of program deliverables.
A successful WPM will be able to:
Track program progress against agreed milestones
Facilitate effective cross-cultural conversations
Write reports for their assigned programs for grants and external reporting
Thoroughly answer questions from management related to their assigned programs
Analyze data to determine program improvements/opportunities and trends
Have a thorough understanding of the WASH situation in their country of responsibility
Continuously learn and engage with the sector to share the learning with the team
Support Director/Deputy of Programs in new strategic initiatives
Primary Duties & Responsibilities:
Program Management Support
Draft, review, and lead the execution of the logical framework, program schedule, and budget for each program/project assignment.
Prepare and facilitate bi-monthly program status meetings (PSMs) with assigned field staff to evaluate program progress, identify areas of concern, and to provide encouragement during challenges.
Lead the development and modifications of program work plans and budgets based on program progress.
Determine gaps in program activities and plans in order to make recommendations and derive solutions.
Help teams troubleshoot challenges that arise, working together to develop creative solutions.
Monitoring and Evaluation
Conduct regular on-site monitoring of Lifewater programs, shadowing/interviewing program staff and participants to determine effectiveness of interventions.
Analyze program data to track progress toward and evaluate achievement of program activities, objectives, and goals and support field teams in continuous improvement.
Prepare and facilitate quarterly program quality reviews with field and HQ management teams.
Contribute to the preparation of proposals and reports for internal and external stakeholders, including institutional funders.
Recommend program and training modifications based on a number of indicators, including the analysis of program data.
Training and Capacity Building
Facilitate in-country training for field staff and relevant community leaders, including but not limited to Healthy Communities, Healthy Homes, Healthy Schools, and refresher trainings for field staff before and during program intervention.
Continuously improve curriculum and operations manuals based on lessons learned from program implementation and analysis of program data.
Contribute to the overall development of Lifewater programming by remaining relevant in the WASH sector, and by representing Lifewater in various forums.
Through continuous research and learning, serve as the subject-matter-expert for all WASH-related issues in assigned country.
Active Christian faith as evidenced by adherence to Lifewater’s statement of faith and demonstrated involvement in a local church
3+ years of professional experience in international development, global health, or related sector
Master’s degree in related field (Public Health, International Development, International Relations, Economics, Environmental Health, etc.)
Experience working in a cross-cultural environment
Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)
Excellent people skills and emotional intelligence in working with teams
Skills in analytical thinking and data interpretation
5+ years of professional experience in international development, global health, or related sector
Experience living or working in a developing country
Experience working on WASH programs
Proficiency in data analysis using SPSS, STATA, or similar program
Proficiency in AkvoFlow and/or other field data collection tools
To be successful as a member of the Lifewater team, you will also:
Have a passion for our mission and cause
Be very precise, thorough, and accurate
Have the capacity to execute a high volume of work without sacrificing quality
Be a creative problem solver
Have a very high level of personal and professional integrity and trustworthiness
Have a strong work ethic, take initiative, and require minimal direction
Work well independently as well as part of a team
Thrive in a fast-paced and fun environment
Have a humble attitude and be eager to learn and grow
Able to travel internationally 4-6 times per year
Lifewater offers a competitive salary with excellent benefits. Benefits include health, dental, vision, life insurance, and a simple IRA match. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world.
To apply for this position, and to read a full description, please visit the member site here.