Regional Technical Advisor

Application deadline: May 06, 2019

The Regional Technical Advisor (TA) is HOPE International’s US Headquarters’ representative in Zambia and Zimbabwe. Basing on a background and experience in the US office, the TA is key to ongoing resource mobilization support to the Zambia & Zimbabwe programs. The TA will assist the Country Directors with the development and sustainability of a high impact savings group program, which continues to attract the support of donors from across the US. The role will focus on quality systems and processes, meaningful relationship management (churches, headquarters and local staff, donors), quality assurance, monitoring and evaluation, and expertise supporting the establishment, delivery, and continuous improvement of the savings programs.

The TA role will include a core group of primary responsibilities as well as a range of potential responsibilities which may be added to enlarge the role to suit program needs and/or the gifts and skills of the individual.

  • Location: Lusaka, Zambia , ZambiaZimbabwe

  • Level: Professional

  • Type: Full-time

  • Department: Programs

  • Reports to: Country Directors: Zambia & Zimbabwe


  • The primary areas of responsibility will include:

  • Promote and fulfill the mission and vision of HOPE International.

  • Resource planning and mobilization

  • Assist the Country Directors in establishing and implementing a strategy for sourcing the appropriate resources (people, financial, etc.) needed to achieve the goals outlined within the program’s plan. This should include the creation of a resource plan to be submitted to HOPE during its annual budgeting process.

  • Donor liaison

  • Engage in effective interaction with donors.

  • Provide oversight to planning and execution of field visits by donors and friends of HOPE, and act as point person with headquarters’ marketing staff on the same.

  • Provide on-site assistance to headquarters’ marketing staff in relation to collecting member/group stories, images, and other marketing impact reporting needs

  • Spiritual Integration and Christian Witness

  • Support the Spiritual Integration department in ensuring focus on the program’s Christ-centered mission and vision and promotion spiritual growth among staff, group members, and other associated parties, such as through weekly devotions and discipleship meetings.

  • Ensure a personal healthy spiritual balance within family, work, and church life through the adoption of Biblical, personal, and spiritual disciplines.

  • Relationship Management

  • Assist the Country Director (CD) in supporting the program by maintaining excellent relationships with the staff and executive management, seeking collaborative opportunities between HOPE’s Central Service Unit (CSU) and the field office.

  • Serve as a cross-cultural link between the local team and HOPE CSU, providing unique insight and guidance to ensure healthy and effective communication.

  • Quality Assurance

  • Ensure that teams implement quality programs in compliance to HOPE’s methodology.

  • Project Management

  • Take ownership of managing major projects, especially those that cut across program functions and involve both program staff and CSU staff. These will vary based on program needs, but may include changes to technology, methodology, and products/services. Wherever possible, mentor other staff in project management to build capacity.

  • Support other departments in moving major projects forward and in improving project management tools.

  • Support other staff members in development of familiarity and expertise with HOPE tools and technology such as Quill, Power BI, Box, Adaptive, and Excel, whenever necessary.

  • Listening, Monitoring & Evaluation

  • Under the guidance of CSU LM&E team, serve as the project manager (or coordinator) of in- country monitoring & evaluation activities of the SG program.

  • Work with CSU LM&E team to design overall listening and survey strategy for the program, assisting in the design, contextualization, and implementation of core listening, monitoring, and evaluation tools (e.g. HOPE Quotient) and piloting tools (when applicable).

  • Oversee the execution of the listening and survey work, both via internal staff/volunteers as well as external enumerators.

  • In collaboration with the CSU LM&E team, synthesize survey information for review, conduct analysis for presentation to core stakeholders (e.g. field/CSU management, church partners), and champion improvements in SCA program resulting from listening and analysis.

  • Operational Reporting & Analysis

  • Provide support to country director and team in implementation of existing and new reporting, analysis, audit, and other associated tools and follow up with action items.

  • Assist country leadership to ensure the timely submission of operational reports required for internal reporting, donors, auditors, the local government and other parties.

  • Collaborate with CSU team to ensure program activities are following HOPE SG standards and best practices for SG’s.

  • Other Responsibilities

  • The following are other potential areas of responsibilities dependent on the needs of country leadership. These are determined depending on program needs and candidate gifts/skills:

  • Provide support to CD in the following areas as needed:

  • Preparation of reports and presentations

  • Development and implementation of special projects and pilots

  • Development and implementation of staff enrichment and development initiatives and required trainings (i.e. anti-fraud training).

  • Facilitating innovation and collaboration across the field (partners, field staff and volunteers) and CSU to improve the quality and service of SGs.

  • Building capacity on the local team on specific skills and expertise.

  • Serve as a member of the Search Committee during the recruitment of new staff and interns.

  • Coordinate logistics for all regional/global HOPE staff meetings/conferences hosted by SG in-country, such as SG country director meetings and HOPE global SG meetings.

  • Attend HOPE International’s annual Leadership Summit in Lancaster, PA in order to facilitate lateral learning and relationship building among the programs within HOPE’s network.


  • Personal confession of Christian faith & commitment to the mission & vision of HOPE International.

  • A minimum of 3 months experience working at HOPE International CSU (Central Services Unit in Lancaster, PA) strongly preferred

  • A minimum of 2 years of professional experience in international development, ministry, or business.

  • Qualifying bachelor’s degree, preferably in international development or a related field of study.

  • Skilled leader, with excellent understanding of cross-cultural communications, workplace relationships, church relations, and the ability to relate to and effectively motivate staff.

  • Demonstrated ability to live, manage, and work cross-culturally in a developing world context with limited resources. Experience living and thriving in a cross-cultural context is strongly preferred.

  • Project management experience.

  • Highly organized with strong attention to detail.

  • Assertive self-starter with demonstrated ability to work independently & in collaboration with a team.

  • Fluent in spoken and written English and ability to develop other language comprehension.

  • Excellent written, verbal, and computer-based communication skills.

  • Passion and ability to self-educate regarding savings group methodologies and systems.

  • Passion to help the underserved to regain hope, dignity, & the ability to support their families.

  • Demonstrated acumen in use of applicable technology systems, e.g. Excel, PPT.

  • Commitment of at least 2 – 3 years expected.

  • Experience with resource mobilization and donor engagement in the American context preferred.

  • Willingness and ability to travel up to 75 nights/year outside of Lusaka (either to the field in Zambia or to Zimbabwe).

To apply for this position, and to read a full description, please visit the member site here.