Senior Director of Savings Group Programs

The senior director of savings group programs is responsible for the direction and management of all of HOPE International’s (HOPE) worldwide Christ-centered SG activities. HOPE has a global network of savings group (SG) programs and partners that equip the church to further carry out its mission through establishing SG programs as a ministry in their congregation and community. These programs are delivered through a network of formal partnerships with church denominations as well as missionally-aligned ministry organizations. Additionally, HOPE has launched a consultative model of partnership with external organizations termed SG Multiply.

The senior director of savings group programs provides strategic and operational direction and oversight to the continuing execution, development and growth of HOPE’s SG program with existing and new partners worldwide.

RESPONSIBILITIES

  • Promote and fulfill the mission and vision of HOPE International

  • Senior organizational leadership

  • Provide strategic and operational leadership to SG program and staff toward successful execution of SG programs worldwide

  • Model servant leadership towards colleagues and ministry stakeholders

  • Develop and maintain a culture that models Biblical principles and incorporates an intentional and effective Christ-centered witness in all SG programs

  • Actively serve and contribute to HOPE’s overall leadership

  • Program development and delivery

  • Develop long term strategy for programming that achieves the mission of HOPE

  • Oversee the establishment and maintenance of healthy, Christ centered SG program partnerships with mission-aligned church denominations and ministry organizations within the countries where we serve

  • Develop and implement program models consistent with HOPE’s mission, values, and core methodology

  • Collaboratively establish program goals for all savings programs and maintain consistent and timely progress in reaching goals

  • Establish regular monitoring of departmental and program results and implement refinements to increase effectiveness, efficiency, transformational impact and cultural relativity

  • Create and manage to policies and procedures, and ensure strong internal controls and compliance with policies, procedures, local regulations, and laws

  • Maintain and utilize working knowledge of developments and trends in the industry, particularly as it relates to the rapidly-changing role of technology in this industry

  • Commensurate with program and industry evolution, innovate, create, and enhance existing products and services to address partner and member needs and further fulfill HOPE’s mission

  • Oversee the research and evaluation of new program opportunities, and provide direction on continuing strategy development in that regard as well as decision and implementation processes

  • Oversee data collection, reporting, and analysis processes and ensure accurate, clear reporting on program performance

  • Maintain productive and collaborative relationships with other departments in support of the SG program and HOPE’s overall objectives

  • Programs team administration

  • Provide strong, godly management of direct reports

  • Conduct regular performance assessments of relevant staff members

  • Maintain a documented team succession plan and encourage a team culture that fosters holistic staff development and growth

  • Maintain a climate that emphasizes Christian commitment; attracts, keeps, and motivates top quality staff, and promotes HOPE’s organizational culture

  • Propose and direct a long-term strategic plan for SG programs and establish goals for its achievement with all team members

  • Prepare annual budgets and quarterly forecasts

  • Review monthly financial reports and program metrics and implement corrective actions to achieve objectives

  • Ensure that all SG program funding is disbursed appropriately, timely, and in accordance with contract requirements and donor designations

  • Liaise with marketing team to ensure appropriate and timely program level data and other support to them for carrying out HOPE’s external-facing funding and communications objectives

  • Development / External Relations

  • As requested, serve as spokesperson for HOPE, representing HOPE’s programs and point of view to other organizations and the general public

  • Be openhanded in providing support to churches and ministry organizations requesting information regarding SG programs as a potential tool for their ministry

QUALIFICATIONS

  • Personal confession of Christian faith and commitment to the mission and vision of HOPE

  • Minimum of a bachelor’s degree in business, international development, or a related field

  • 10+ years of professional experience with at least 5 of those years in a senior management role; experience in financial services, microfinance, or SG preferred

  • Demonstrated expertise in strategy development, planning, assessment, and execution

  • Track record of successful team management, and demonstrated ability to lead and motivate others, preferably a global team

  • Demonstrated ability to create and manage organizational and operational systems and processes and financial/budget development and controls

  • Excellent written and verbal communication skills (foreign language skills a plus); strong interpersonal skills

  • Demonstrated active involvement in and service to a local church

  • Deep personal commitment to and passion for God’s calling to the role of the church in holistic ministry

  • International experience (preferably living abroad) and cross-cultural acumen and sensitivity; experience in African context preferred

  • Demonstrated ability to work collaboratively and effectively with executives, senior church and ministry leaders, board members, and volunteers

To apply for this position, and to read a full description, please visit the member site here.